Archive for the 'Memory' Category

Speech Analysis by The One Minute Presenter on Sir Ken Robinson’s Feb 2010 TED speech: Bring on the learning revolution

In this follow up to his famous 2006 TED talk, Sir Ken Robinson makes the case for a radical shift from standardized schools to personalized learning — creating conditions where kids’ natural talents can flourish.

Sir Ken Robinson is a creativity expert and in this talks asks the question, “Why don’t we get the best out of people?” He argues that it’s because we’ve been educated to become good workers, rather than creative thinkers. Students with restless minds and bodies — far from being cultivated for their energy and curiosity — are ignored or even stigmatized, with terrible consequences. “We are educating people out of their creativity,” Robinson says. [Source: TED.com]

Here is my breakdown of the speech. The things that are great about the speech are:

  • Metaphors help make your big ideas easier to grasp

  • Crafting taglines is a discipline in finding simplicity in your (complex) ideas

  • Telling a story that engages is an advanced skill

  • Closing quote can make your message stick

The areas that could be improved include:

  • Making humour work is a funny thing

  • Do you lose credibility if you use shaky facts?

  • Audience interaction is not only about a show of hands

Type of presentation

This is a follow up talk from his highly acclaimed 2006 TED speech and as such the expectations are higher. While well received by the audience, it is hard to imagine that this talk will have as much impact, as the message is lost among the jokes. Well written taglines are the highlight and although the closing quotation is beautifully chosen and delivered it is not exactly related to the idea of creating a learning revolution.

Metaphors help make your big ideas easier to grasp

Robinson uses three major metaphors in this talk, and they all work well.

1. Compares crisis in natural resource with the crisis in human resources (starts 02:30)

although the set up to this metaphor was not accurately made. Robinson says there is a “second climate crisis” when he actually means “ a second crisis”.

This metaphor is followed up later by saying “Human resource like natural resources are buried deep, you have to go looking for them” (04:15). Good analogy.

2. Comparing the education system with fast food. Results are a similar depleting of spirits and energies as fast food depletes the body. (13:00). This really hits home it’s point.

3. Education is like manufacturing (conformity and batching people) (14:35)

What we need now is one based on agriculture … an “organic process” (14:55)

This is a nice comparison and one that is not only easily understood it catches the zeitgeist as organic food is becoming a growing trend, especially among the typical TED talks viewer.

Warwick’s coaching tip: Finding a metaphor or model to frame your ideas on can be an excellent way to convey your message. Vivid metaphors will help the audience remember your big ideas and overall message.

Crafting taglines is a discipline in finding simplicity in your (complex) ideas

Warwick’s coaching tip: Robinson is a thoughtful speaker (in between the jokes) and this reflects the deeper thinking he has done on his topic. A good tip for every speaker is to leave the audience with the feeling that you know a lot more on your subject that you could possibly cover in your talk.

This depth is shown in the clarity and concisely of his taglines or sound bites. Robinson has helped the audience do the thinking by making the complex really rather simple to understand – a significant asset for everyone who wishes to be influential.

Good examples of taglines include:

this is not a crisis of natural resources…but a crisis of human resources” (02:23)

we make very poor use of our talents” (02:30)

that’s simply improving a broken model” (04:40)

what we need is not an evolution, but a revolution in education. This has to be transformed into something else.” (04:50)

it’s a single function device” (when talking about a watch) (08:15)

life is not linear, it’s organic” (08:55)

we are obsessed about getting people to college\” (09:15)

human communities depend upon a diversity of talent, not a singular conception of ability” (10:50)

college begins in kindergarten….[pause]… no it doesn’t” (11:15)

a friend of mine once said a 3 year old is not half a six year old” (11:40)

we have built our education system on the model of fast food” (12:45)

Telling a story that engages is an advanced skill

The fireman story (starts 09:20 – 10:40) makes a strong point on the value of having diverse talent in a community.

The example of three year old children being interviewed by “unimpressed panels” with resumes (12:00) hilariously brings out the ludicrous nature of how competitive early education has become.

Warwick’s coaching tip: When selecting appropriate stories and anecdotes ask yourself does the impact part (memorable) of the story align with the main message you want the audience to takeaway.

Closing quote can make your message stick

Choosing a quotation that sums up your message can be powerful technique. Like every tool, it can be misused. The trick is to find as close a match as possible to the quotation’s message and your overall speech message. Robinson chose a WB Yeats quotation (starts 16:40) which was beautifully connected to a powerful closing thought of “tread softly on our children’s dreams”. While a lovely closing, it is a little out of synch with the message of creating a learning revolution.

Overall this was a well received presentation, but there were a few areas which could have been improved.

Making humour work is a funny thing

While some of these jokes got an audience reaction, I did not like them as I felt they were often a shallow attempt at humour that did not develop or carry his ideas forward. Toward the end of the talk, the reaction from the audience dropped.

Example: ‘there is a hunger for videos of me’ (01:00) got a good laugh but really is too self indulgent for my tastes, especially when the set up used shaky facts (see below).

I only had 18 minutes frankly..” – audience did not react, perhaps because all speakers have 18 minutes. (01:38)

so as I was saying” (01:40)- again the audience laughed but it comes across as a little self-indulgent when being invited back to TED was an honour not made to many other speakers.

if you don’t believe there is a major climate crisis, you should get out more” – audience did not react perhaps because the point is not really clear (01:50)

I divide the world into two groups” (02:55) – while this got a good laugh, his follow up point did not come out so clearly. His point was that there are two groups of people in the world, those that “endure” and those that “enjoy” (03:30)

The joke about American history not being taught in Britain (05:50) while getting a laugh does not really add any impact to this message. And the set up referring to his lack of knowledge of what was happening in American at that time could have been cut out.

it’s difficult to know what it is you take for granted. And the reason is you take it for granted” (07:10). Not that funny.

The anecdote about receiving his first guitar at the same time that Eric Clapton did worked well, “…it wouldn’t work no matter how hard I blew into it” (13:30)

This uses the element of surprise, self-deprecating humour and exaggeration to get a good audience response.

Do you lose credibility if you use shaky facts?

In the opening to the talk, Robinson explained that 4 million downloads of his 2006 talk had been made, so if you multiply that by 20 you get the number of people who had seen his previous talk. It seems hard to believe that such large groups of people are sitting around watching online TED videos. This multiplier is a rule of thumb often applied to print media which for example if a newspaper or magazine is placed in a library or office would be read multiple times by different people. I am not so convinced it applies to a world of individual downloads.

Warwick’s coaching tip: The opening of a speech should be about building credibility, and Robinson was doing this by sharing how many people had seen his previous talk. Instead of his comment “there is a hunger for videos of me” which seems bizarre, perhaps a better retort would have been to express surprise, shock or amazement. By bringing in some humbleness he would have come across as credible and not self-aggrandizing.

Audience interaction is not only about a show of hands

In this attempt at audience interaction – always a tricky part to navigate in any large conference talk – Robinson uses the “put your hands up” technique. A trusted – if rather overused staple of conference speakers. The problem with this type of interaction is that it comes across as superficial and many people don’t like engaging in this type of interaction due to its overuse.

The interaction starts by asking who was over the age of 25, and wearing a wristwatch. (07:20). The underlying premise is that people under 25 won’t wear a watch because it is a “single function device” [great tagline] and that everyone over 25 wears a watch to tell the time. But do they? Personally I don’t always wear a watch but when I do its more because I like the feeling of being “dressed up” and other people will wear watches for aesthetic reasons or – if you have spent thousands of dollars on a luxury watch– as a status statement. People over the age of 25 wear watches for many different reasons.

Warwick’s coaching tip: A better approach would have been to ask the audience what they thought his daughter called a watch. The answer of a “single function device” would have got a good laugh (as it did when he used it after this interaction) and would have made a clear point on how younger people view the world differently.

Conclusion

This was a well delivered and generally well received talk. While there are very strong aspects to the talk notably the metaphors and taglines used, a greater impact could have been made by making the big idea more visible. What is the learning revolution that is needed? Besides from being organic, how can it be created? Even high level, inspirational speeches need to suggest a direction for the audience to go following the talk. Not as impactful as the 2006 talk. I think this was a 5 out of 10.

To see Warwick’s analysis of Sir Ken Robinson’s 2006 TED Talk speech, click here.

About the Author

Warwick J Fahy

Warwick helps C-level executives, working in multinational companies based in Greater China, who struggle to get their point across and influence their key stakeholders. Warwick helps the executive project their message with confidence allowing them to express their opinions powerfully and gain respect from senior managers even when under pressure.”  Learn more about who I help here.

Warwick is the author of “The One Minute Presenter: 8 steps to successful business presentations in a short attention span world”.

Now available on Amazon.com.

Sign up to “52 Tips to more confident public speaking” newsletter at www.warwickjohnfahy.com

Theater Rehearsals: What Executive Presenters Must Know Part 2 of 5: Run Through

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To see Step 1, click here.

Step 2: Run Through

With an outline in hand it’s time to have a run through. This should be rehearsed until the content is memorized. Find blocks of rehearsal time. Instead of going to a restaurant at lunch, grab a sandwich and take a walk in the park. While walking around, talk through the presentation without looking at notes. Speak it out while driving into work, or book a meeting room to practice the delivery. The key here is that it should be spoken aloud as new ideas will arise while the delivery becomes smoother. Don’t use a computer or any slides at this point. The aim is to be 100% comfortable with the flow and content.

This is the step often overlooked by business presenters. Master this step and you will be confident that you know your content forwards and backwards.

Related Articles:

Product Launch like an Executive – Memorable product launches with taglines Part 2

Executive Presence: Memorize your content with taglines

Writing taglines that are memorable

RESOURCE BOX

Warwick John Fahy is the international executive speech coach for senior executives, business leaders and entrepreneurs who need to influence clients, investors, shareholders and team members. His highly practical approach and deep cross cultural intelligence have made him a sought-after business presentation coach throughout the world.

Warwick is the author of the acclaimed book, The One Minute Presenter – 8 steps to successful business presentations in a short attention span world. For free executive speaking tips visit http://www.oneminutepresenter.com/blog

To arrange presentation skills training or coaching to build your executive presence visit this web site.

For a media interview call +86 1391 786 7502.

Copyright 2010 Warwick John Fahy All rights reserved.

Product Launch like an Executive – Memorable product launches Part 1

structure-core-application2New product launches can cost your company millions of dollars from concept to launch. While many companies use rigorous product development processes they often skimp on the most public aspect – the product launch presentation. As product life cycles shorten, tangible differences with competitor narrow and margins become wafer-thin, an impactful presentation pitch can make the difference in cutting through the noise to attract and engage with clients, shareholders and media.

We can all learn from the master of product launches over several decades – Mr Steve Jobs. As the face of Apple, Jobs has launched products since 1984 using a high stakes, high pressure keynote address to large audiences of stakeholders and media. Three key lessons we can learn from Jobs are less is more, tagline with word pictures and rehearse rehearse rehearse.

Less is More

A Jobs presentation is intended to inform, educate and entertain. While most presentations focus on the first two objectives, only by being entertaining can you keep the attention of your audience fully during a 30 or 40 minute presentation. One way Jobs achieves this is with a very visual approach. He once said “simplicity is the ultimate sophistication.” In his presentations, he mainly uses pictures with key slogans. Think of many presentations you have sat through recently. Chances are they were very data and text heavy. In Brain Rules, Mr John Medina reported how new studies have shown that text only information have a very low recall (10%) while adding visuals can push retention up to 65%. We have all heard the expression, ‘a picture is worth a thousand words’ and now it’s been proved through these memory tests. Slides with thirty or forty words on it are not memorable. Let’s face it, you didn’t need a brain study to know this, did you? Take a look through your slide deck and see how many pictures you are using to express your message. Visit Slideshare.net to see a collection of visual presentations.

What else should a good product launch presentation have? Leave your comments and stay tuned for Part 2 shortly.

Warwick John Fahy is the international executive speech coach for senior executives, business leaders and entrepreneurs who need to influence clients, investors, shareholders and team members. His highly practical approach and deep cross cultural intelligence have made him a sought-after business presentation coach throughout the world.

Warwick is the author of the acclaimed book, The One Minute Presenter – 8 steps to successful business presentations in a short attention span world. For free executive speaking tips visit http://www.oneminutepresenter.com/blog

To arrange presentation skills training or coaching to build your executive presence visit this web site.

For a media interview call +86 1391 786 7502.

Copyright 2010 Warwick John Fahy All rights reserved.

Executive Presence: Memorize your content with taglines

Memorize your content with taglines

Memorize your content with taglines

Memorize your content with taglines

Obama’s speechwriters often use phrases that could be set to song. Aside from the obvious, “Yes we can”, parallel constructions are used, for example, “ It’s not because of this, it’s not because of that.” as well as other short pithy phrases or soundbites. Executive speakers should adapt this approach for two reasons. First, it helps the presenter memorize the content. Second, it also allows the audience to quickly digest key messages without having to think too much. An important factor in short presentations. In The One Minute Presenter, this is known as taglining your message. Go through your presentations section by section and sum up each part with a short sentence of no more than seven words. Try to make it catchy, like a billboard slogan. This process really helps you go even deeper into your message and how to make it appealing to your audience.

Executive presence is enhanced through face-to-face presenting to senior management. Ensure your next presentation builds your credentials in their eyes with these three tips: paint stories from your data-heavy content, bring your message closer to the audience through connecting phrases, and tagline every section in your presentation so that your message comes out crystal clear. A final test of whether you are ready to face your senior management is when you can stand up, without a slidedeck, and deliver a punchy impactful presentation.
Are you an Executive? Learn how Warwick helps ambitious executives speak with executive presence here.

Preparing before your presentations: Sharpen Your Focus

prepare-sharpen-your-focus

In this tip, you will learn how to become more aware of the type of presentation you deliver.

What do you mean by presentation?

Understanding when you are presenting and when you are expected to present is a key first step in awareness. Some companies don’t use traditional meetings, with stand up presentation and PowerPoint slides. But does that mean they don’t present? Of course not. A business presentation can take place in almost any location or venue. For example, conference calls, annual meetings, board of directors gatherings, marketing or product roadshows, client meetings, trade or industry conferences, financial IPO roadshows, department meetings, or just a cup of coffee with your boss. The list goes on.


Originally the word “presentation” was first used in the 14th Century from the word “representation” which often referred to a theatrical performance. Moving forward to the 21st Century, my definition of presentation is “a performance with a purpose“.  Today’s tip looks at the purpose part. Future tips will consider performance.

What is your purpose?

Why are you presenting? What is your general purpose? A four step model can help you define your purpose:  DRIP

D is for differentiating. Your general purpose is to highlight the differences between your proposal, your product, your company and other choices. What is special or unique about you, your proposal or your product.

R is for reminding. Your general purpose includes updating a group of people on a project’s purpose, keeping a team on track for a project deadline or even keeping you and your purpose top of mind with a senior management team.

I is for informing. The most common type of business presentation. Topics cover new regulation and laws which a group needs to know about, product updates and upgrades.

P is for persuading. This general purpose is to bring a group of people around to your point of view. Necessary when selling, gaining acceptance for an idea or proposal, or asking for budgets.

Any time you need to communicate a message, you need to first be aware of your purpose. Once you are clear on your purpose, selecting appropriate content, examples and delivery becomes more focused.

Don’t present like your audience has unlimited time, attention or energy

time-attention-energyOne thing you can be sure about when you are delivering your next presentation.  Your audience wish you would finish it quicker, get to the point sooner and wrap it up faster.  Your audience don’t have unlimited time, attention or energy. So don’t present like they do.

If you see people’s eyes glazing over, notice sighs and hear yawns, you are in the “dead energy zone” from which no memories emerge. Your audience is switched off and waiting for you to finish. Those who are less polite will walk out.

To become a better presenter, you need to understand how memory works.  One technique to learn is called spaced learning.  Advocated by Dr John Medina in his book Brain Rules and put into practice in a school in the UK, spaced learning stops trying to force information on the brain. Instead it aligns with how memories are actually formed.

Spaced learning uses intense learning periods of 20 minutes, interspersed with 10 minute intervals of physical exercise that requires hand-eye coordination, such as juggling, basketball and plate spinning. Sounds barmy right? But the results are amazing.  Students who took a 90 minute class on biology had a 58% pass rate. A year late taking another science subject and this time four months of conventional class study the pass rate went up to only 68%.

The technique is fast and uses “hooks” and visual cues to stimulate the learning points. How can you introduce gaps in your presentations where the audience can take abreak, move around and then be ready for a quick review when they return.  You need different versions of your presentations. Insert “check slides” which have gaps in the key messages and ask the audience to fill in the missing words.  Have handouts that ask key questions about the messages. Insert more five minute breaks (keep it to exactly 5 minutes though!) and don’t be afraid to go back to skim through your slides.  Above all, dump your text-based slides for visuals that use pictures and slogans. Make your slides resemble billboards.

Submerged with (useless) information

niagra-fallsFirst used by Shakespeare’s As You Like It, the phrase “too much of a good thing” is wise.  It’s usually used to mean “too much of a good thing is not always good”.   When it comes to information that is certainly true. Considering that the average Sunday newspaper with its numerous section pull outs and glossy magazines contains as much information as our grandfathers came across in their whole lives, it’s no wonder that we feel that information is overloading our poor brains.  It’s like the Niagara Falls pouring into an egg-cup. Massively overpowering. Ultimately pointless.

The causes of information overload are never-ending with 24-hour cable TV, the internet, video games, messaging, newspapers, magazines, blogs, wikipedia, and social networking.  It never stops. And, on the main, it’s completely useless.  It provides no productive or creative use. Sure, we all go to the web to “research”.  But three hours later we are not entirely sure which brand of MP3 player we should buy. The choice is overwhelming to the point of drowning out our ability to make decisions effectively.

So armed with this knowledge, what do most business presenters do? They prepare the most information-heavy presentations they can cram into a PowerPoint slide. Slide after slide of text. Data packed into font size 8 tables. Reams and reams of bullet points, which really don’t have a point.  Why would any presenter in their right mind do this?

Whatever the reasons, you need to start cutting down on the information you deliver to your audience. Use no more than 10 slides for a presentation.  Use graphics and pictures instead of text. Build up a photo database that you can reference while you are preparing your presentations. A picture speaks a thousand words and more importantly, it’s memorable.