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Tag Archive for 'The One Minute Presenter'

Think Strawberries: How a great presentation can help you make change a reality in the hotel business

James Lavenson owned a marketing and advertising company before being invited to become a senior management executive with Sonesta International Hotels. He was given responsibility for the company’s hotel and food interests. For the last three years of that period he was president and chief executive officer of the chain’s ‘flagship’, the famous Plaza Hotel in New York City. Unprofitable in the year before his appointment, the Plaza was profitable each year of Lavenson’s tenure until it was sold in February 1975 to Western International Hotels.

Read Mr Lavenson’s speech here with highlighted comments which show the presenting skills that he is inserting to make his delivery an engaging and humourous speech. There are also several lessons that could be applied into your hotel business.

Download the script with comments here.

Download a brochure on workshops and coaching that help you and your team raise their presenting ability here.

Four tips for technical experts who need to present to senior management audiences

I recently conducted a survey on how technical experts – like finance executives – can better present themselves to senior management. Here are some of the insights from the survey, the common problems faced by presenters and some solutions on making sure your next presentation to senior executives is received in a positive light.

Common problems faced by technical presenters

Technical presenters have a strong tendency to focus on the ‘how’ of the content rather than the outcome. Technical presenters tend to either over explain the technical aspects of their presentation, even though they are facing a savvy audience who have a good grasp of the technicalities. Or they get too bogged down in the numbers and miss the overarching purpose of the presentation, meeting or conference call which is often to help the senior executive to make a decision.

I would like to share four tips that you can apply to improve your presentation skills when communicating up to a senior executive audience.

Tip 1 : Understand your audience’s motivations so you know why are in this meeting

In The One Minute Presenter, a key step is Treasure your Audience. The main purpose of understanding your audience in detail is to go deeper into their motivations and hot buttons. This understanding helps the technical presenter prepare for meetings. Ask key questions like, “Why is the senior executive joining this meeting?” Is it to gain a brief overview on a topic, an update, a summary or to receive your input on a critical time-sensitive business issue which needs a decision?

Tip 2: Technical literacy quick check

When thinking about your content and how deep to go into the technicalities, think about the literacy of the senior executive on this issue. Are they familiar in depth with the issue? If they are, don’t start from the beginning when introducing the topic. Is the senior manager highly literate but not as familiar with the local differences on which you are an expert? Then skip explaining broad concepts and get into the specifics. Don’t worry if you skip too far ahead, the senior executive will ask you a question.

Tip 3: Think through your presentation’s timing
When you are preparing your content or your slide presentation, ask yourself how much time you have to deliver. If you have twenty minutes and twenty slides of packed data charts, are you allowing yourself enough time for the audience to digest them? Is there a better way to extract your message from each slide and highlight it in a clear slide? Consider using handouts when you need to pass on a record of the data to your audience. Build in some time for questions into your presentation time in case you are asked a series of questions or time is cut from your delivery time. If you have twenty minutes to present, then arrange fifteen minutes of content.

Tip 4: Produce your message for every presentation

Even if you are delivering a frequent update for a weekly management meeting, think about what your message in a nutshell is for every meeting. Press yourself to find a link between your message and the motivations and interests of the senior executives. The more relevant you can make your message to their driving issues, the more likely you are get their attention and receive positive comments. You have to speak to the issues that are important to senior management. They often look at the same topics in a different light. They are more likely to take a broader look or apply a wider scope to the topic. Remember that they are likely to have shifting priorities based on the current state of the business. Are you able to link your topics to the major issues like total revenue, profit margins, share price, market share, and others. Can you fit your topic into those issues?

Conclusion

While you are a technical expert and are valued for the insights you bring, when facing senior management you may need to adjust your content and dig out a message that is in line with the senior executives current reality.

About the Author

Warwick J Fahy

“I work with high-potential senior finance executives who need to be more confident and influential with their key stakeholders. I help the executive quickly and powerfully express their opinions into message based presentations - even when under pressure.”  Learn more about who I help here.

Warwick is the author of “The One Minute Presenter: 8 steps to successful business presentations in a short attention span world”.

Now available on Amazon.com.

Sign up to “52 Tips to more confident public speaking” newsletter at www.warwickjohnfahy.com

Toastmasters: 1001 Ideas for Speeches: Your Life Inventory

Survey resultsIf you are stuck for a speech topic, you will enjoy this presentation which sets the challenge of finding the source of 1001 ideas for speech topics.

I conducted a survey among Toastmasters before the speech and include the results below. You can also download the handout which will give you quick access to the ideas in the presentation.

Download the results from the survey here. Download the 19min presentation here in MP3 format (17.8MB). Delivered on 6 Dec 2010 in Talent Discovery Bilingual TMC in Shanghai.  I have made a special handout summarising where you can source the 1001 ideas for your speech topics here. (478kb, PDF)

Warwick John Fahy is a Distinguished Toastmaster with almost 10 years experience as a Toastmaster delivering speeches in both English and Mandarin. Warwick was awarded the Presidential Citation in 2007 for his leadership in doubling the number of clubs in China and helping China move to district status.Warwick is an executive speech coach working with senior executives in multinationals across Greater China to help them become more influential with their key stakeholders.

Other Toastmasters trainings:

What Leslie Nielsen, ‘Airplane!’ and ‘Naked Gun’ star can teach business presenters

No need to be serious

No need to be serious

One of the funniest films of the 1980s has to be ‘Airplane’ – a parody of air travel – with Leslie Nielsen playing a deadpan role with a line that he became most known for. Amidst all the chaos going on in the movie, people would frequently say:

“Surely you can’t be serious!”

Nielsen’s character would reply:

“I am serious. And don’t call me Shirley.”)

With a career spanning six decades, Nielsen is a good role model for business presenters. Here are a few things we can learn:

Be open to comedy

Nielsen played serious roles for over 30 years before he moved into comedy and parody roles, like the Naked Gun franchise. As business presenters are we open to comedy? I recommend that all presenters follow stand-up comedy as much as possible. There is nothing harder in the world that being in a dark room full of people with a microphone and having to make them laugh for 40 minutes. Watch as much stand up as you can -either live or on video. Buy a book on how to write a joke and bring humour into your business presentations whenever you can. Make sure that you are staying on the right side of good taste as a corporate presentation is not as racy as a comedy club. If you are not sure check with a friend before you deliver.

Be known for something

Nielson was best known for the above catchphrase. What is your catchphrase? What are you known for? I like the phrase “you get what you give” which acts as one of my guides in life. It prompts me to give as much value as I can as freely as I can. You might have a quotation from someone, or advice you received from a teacher. Have a handy catchphrase when you are presenting to your team – it can help them understand what drives you better and also help them catch your point.

Be in it for the long haul

In a world where Facebook keeps people busy and unproductive, the work ethic may be a thing of the past. I hope not. Nielsen worked into his 80s and appeared in over 100 films and 1,500 television programs over the span of his career, portraying over 220 characters. Whatever field you are working in make sure that you are in for the long haul. Imagine you are on a 50 year career journey. What do you want to achieve? Putting off writing that book? Why not give yourself two years and set the target of writing 20 words a day. People underestimate what can be achieved through consistent effort and so they keep postponing starting a project.

Take a leaf out of Nielsen’s book and remember to be:

  1. Open to comedy

  2. Known for something

  3. In it for the long haul

And why not take another look at Airplane or Naked Gun and refresh yourself on how funny films really don’t need computer graphics to be funny.

e-book download : A copy of  The One Minute Presenter for only Usd10 here.

‘It’s Trendy To Be Free’ - Lady Gaga At Poland Show: What can you learn about presenting a clear message

Successful business presenter?

Successful business presenter?

An essential part of business presenting is having a clear message and making sure that the audience come away with the same message you intended to deliver.

In the pop music world where it’s fair to say most people have short attention spans, we can learn a lot from pop diva Lady Gaga. Recently Lady Gaga managed to take a stand against an issue and at the same time mention her new album numerous times (Born this Way) and still arouse the love / hate responses she is known for. One article on Lady Gaga had over three thousand comments. Not many blogs can rival that response!

So what can we learn from Lady Gaga:

1. Clearly define the issue.

Lady Gaga starts off with a succinct definition:

“The funny thing is that some people reduce freedom to a brand,” Gaga said between tears.

This is a great tagline (with pop diva emotion) that positions her against her pop rivals. By clearly defining the issue, she is now ready to lay out her position.

2. Give your opinion on the issue

Lady Gaga now states her opinion on this pressing issue:

“They think that it’s trendy now to be free. They think it’s trendy to be excited about your identity. When in truth, there is nothing trendy about ‘Born This Way.”

Did you notice the beautiful bridge to her album. Sentence starts with talking about the issue and ends with bringing the attention to her key message - which in this case is her album.

Now, having made the segue, it’s time to hammer home the message:

3. Deliver your message vividly

A powerful way to connect with an audience is to use a metaphor:

“‘Born This Way’ is a spirit, and it is this connection that we all share.”

This metaphor has now linked her message to the audience. Now it’s time to get vivid and have a dig at her pop rivals:

“It is something so much deeper than a wig or a lipstick or an outfit or a [expletive] meat dress. ‘Born This Way’ is about us, ‘Born This Way’ is about what keeps us up at night and makes us afraid.”

Injecting emotion and making her message relevant to people’s lives is another technique that business presenters can use although probably in a toned down fashion.

So while you may not know who Lady Gaga is or whether you love or hate her, make sure that you take away these important lessons:

1. Clearly define your issue

2. Give a direct opinion

3. Use vivid language to deliver your message

e-book download : A copy of  The One Minute Presenter for only Usd10 here.

IdeaConnection interviews The One Minute Presenter

The article is called “The Happy Ending” and can be read here.

Why CEOs need to build executive presence among their senior executives

One of the biggest problems that multinational companies face is having senior executives who lack executive presence. Productivity, profit and morale are all tied in with this concept. Companies urgently need to address this problem because it can increase efficiency in project execution, distribute key messages properly and improve morale through all levels of management.

Gives a Personal Brand

One of the most important things about executive presence is creating a personal brand. Executives create a message simply by the way people see and hear them, as well as think about them. Having a personal brand gets an executive noticed, which allows them to build a successful career and drive progress in their business. Executive presence and personal brand extend to all stakeholders, like customers. This gives the executive a distinct advantage as they project authority to individuals who they have never met, nor worked with. Many call this the “WOW” factor and people with it get listened to more and are often seen as a centre of influence. A personal brand is ingrained with a person’s executive presence; one cannot exist without the other. An executive with presence has a clearly defined awareness of who they are and the value they can bring their company.

Creates Credibility

If an executive shows up to talk with their team wearing a Hawaiian shirt, with cargo pants and sandals on, the executive team may not see the senior executive as a leader. If the company culture supports suit-wearing , dressing too casually will impact how people judge and respect the executive. This could lead to a lack of credibility and result in the executive being unable to motivate his team. All companies have a template of what a leader should be and successful executives match this image. However, executive presence comes from more that dress sense. Credibility is extremely important and something that comes when the executive is seen a true role model. Executives who cultivate their image as a role model are more highly regarded both inside and outside the firm.

Connecting With the Team

One of the most important aspects of executive presence is that it allows the executive to connect directly with their team. They make that person feel as though they are the most important person in the world. A skill that former President Bill Clinton was famous for displaying. This connection, or charisma, is based on superb listening skills and when carried with sincerity becomes an accelerator that drives the team to achieve outstanding results. While over-use of emails tends to diminish this impact, a high performing executive will use a blended approach. Encouraging team members who are located in different sites, while maximizing face time to ensure the team can see and feel the important the executive places on them. These personal connections result in higher performance and productivity. An executive with presence engages their team and keeps motivation high – through good and bad times.

Conclusion

The greatest business leaders all have executive presence. Richard Branson and Steve Jobs use their executive presence to influence their team members as well as their stakeholders. This results in successful companies with highly committed people and a loyal customer base. Today’s executives need to raise their game to match this high benchmark, as the future of their business growth depend on it.

Resource Box

Warwick John Fahy coaches senior finance executives to influence key stakeholders, like clients, regulators, and investors with the innovative model: “The Bamboo Leader -  8 executive presence competencies for multinationals in Greater China”. To arrange an initial free “Build Executive Presence” consultation (value 200 Euros), call Jeremy Potts today +86 21 6101 0486 or download a free White Paper on Building Executive Presence at http://www.thebambooleader.com

Warwick is the author of the acclaimed book, The One Minute Presenter - 8 steps to successful business presentations in a short attention span world. For free executive speaking tips visit http://www.oneminutepresenter.com/blog

For a media interview call +86 1391 786 7502.

Copyright 2010 Warwick John Fahy All rights reserved.

Executive Branding: Three Steps to build a senior management career Part 3 of 3 : Project your Image

roseef_1528To view the other steps in this series, see Part 1 ‘Find your passion’ and Part 2 ‘Uncover your unique value’ .

Project an unique passion

Most executives have never paused to think what image they are projecting.

Although most will have opinions on how others come across! It can be a lot tougher to apply that same thinking inwardly. Work with the executive to see if their actions are in tune with their personal brand? If they desire a fast track career and promotion, is their personal hygiene and dress sense in tune with a high powered executive?

Articulate personal brand

Since the days of Dale Carnegie, one skill which every man, woman and child should learn is the art of effective public speaking. The ability to stand up in front of others and express thoughts clearly and with purpose is invaluable in both career and family life. Encourage the executive to find opportunities to speak with people about their passion. Examples include volunteering to start an interest group inside the company or community.

This article has looked at the importance of building a personal brand. First, get in touch with passions as they are the foundation for becoming an authentic brand. Then, work on identifying unique value, as the more integrated passion and unique value are, the clearer the personal brand becomes. Finally, project and articulate the brand image.

RESOURCE BOX

Warwick John Fahy is the international executive speech coach for senior executives, business leaders and entrepreneurs who need to influence clients, investors, shareholders and team members. His highly practical approach and deep cross cultural intelligence have made him a sought-after business presentation coach throughout the world.

Warwick is the author of the acclaimed book, The One Minute Presenter - 8 steps to successful business presentations in a short attention span world. For free executive speaking tips visit http://www.oneminutepresenter.com/blog

To arrange presentation skills training or coaching to build your executive presence visit this web site.

For a media interview call +86 1391 786 7502.

Copyright 2010 Warwick John Fahy All rights reserved.

Executive Branding: Three Steps to build a senior management career Part 2 of 3 : Uncover your unique value

p8110036To view the other steps in this series, see Part 1 ‘Find your passion’.

Uncover unique value

After uncovering their passions, an executive can define their uniqueness. This can be a block as many executives – especially from financial and technical fields - tend to under-sell themselves. An important step to take is to define expertise more broadly than their job description.

Remember that a personal brand is how other people perceive the executive, not how the executive would like to be seen. An exercise to gain new insights on the value the executive provides is to ask them to answer the question, “ What pain do you solve?” By writing between 20 and 100 small pains or problems they solve, insights will be uncovered into what services they provide – paid and unpaid – to the people around them. Expand the question to include family, friends as well as colleagues and business stakeholders.

Once an executive has defined their passion and the unique value they provide, the next step in personal branding is how to project them.

Watch out for Part 3 coming soon. What else should an executive do to uncover their unique value?

RESOURCE BOX

Warwick John Fahy is the international executive speech coach for senior executives, business leaders and entrepreneurs who need to influence clients, investors, shareholders and team members. His highly practical approach and deep cross cultural intelligence have made him a sought-after business presentation coach throughout the world.

Warwick is the author of the acclaimed book, The One Minute Presenter - 8 steps to successful business presentations in a short attention span world. For free executive speaking tips visit http://www.oneminutepresenter.com/blog

To arrange presentation skills training or coaching to build your executive presence visit this web site.

For a media interview call +86 1391 786 7502.

Copyright 2010 Warwick John Fahy All rights reserved.

Executive Branding: Three Steps to build a senior management career Part 1 of 3 : Find your passion

Ancient Greek philosopher Heraclitus said almost 2,500 years ago, ‘there is nothing permanent except change’. Certainly this is true in the modern workplace. Over the last decade it has become increasingly mobile, uncertain and fluid with organizational change increasing the number of short term project-based work positions, a shift in emphasis of career management from the company to the individual, and numerous mega-trends like outsourcing, and freelancing putting even more pressure on the once stable and reliable working environment.

The result has been that many middle managers are becoming commodities in the talent marketplace. Uncertain about their futures and overwhelmed by the wave of social media tools like Facebook, Twitter and LinkedIN that have unleashed a tidal wave of information to soak up on a daily basis. To make matters worse, up-and-coming younger managers are ambitious, have absolutely no problem in promoting themselves and are much more comfortable with the mobile communications and social networking world we live in.

So how does a middle manager with aspirations to become an executive cope?

They need a personal brand. In “Be your Own Brand”, McNally and Speak define a personal brand as “a perception or emotion that somebody has, that describes the total experience of having a relationship with them.” In other words, everyone has a brand and it’s what people are saying about us. A good way of thinking about a personal brand is to “become more of who you are”. In short, project an unique passion. Let’s take a look at this in more detail.

Find the passion

Let’s begin with passion. When it comes to career, most people would rather be doing something else. Ask the question, “What would you do with your life today if you did not need to work for money?” and not many executives would keep working 12 hours a day in their current job. Most people do have a long list of things they would like to do, be or have. These passions, hobbies and interests are delayed because many executives justify the hard work of today with the belief that they will be able to enjoy them sometime in the future. That’s not a good idea because early retirement is a killer. A British Medical Journal research study, carried out over 26 years, found that the mortality rate among early retirees was almost twice as high in the first ten years after retirement, with men more likely to die at a young age than women.

The one thing that reversed this trend? A healthy active lifestyle. Leonardo da Vinci stayed creative his whole life. He didn’t retire. Tim Ferriss in the 4-Hour Workweek calls for mini-retirements. Use this technique to find a passion. First, an executive should write down a list of what gives them energy and makes them enthusiastic. Ask them to think back to the things they loved to do as a child. Second, cross off items that only relate to personal gain (shopping for another handbag) and that do not have any productive outcomes (watching TV alone). Finally, go through the list and circle any items that they would be willing to do even if they won’t get paid for it. Ask the executive to read through the list, and note down how much time they are investing in their passions today and how they could start increasing this time.

One auto executive had a passion for fussball (table football). He shifted from playing fussball in bars (fun but relatively unproductive) to organizing a fussball league. Then he moved onto training youth to play fussball, finding sponsors to buy tables and training facilities. Finally, he was even consulted by the national fussball association on how to develop the game. That’s how to turn a passion into something much much bigger!

All executives need to find a way to work these into their current work schedules, while also taking some time at the weekend or evening to learn more, join a club or teach other people about their interests. The more an executive works with their passions, the more authentic they become.

Watch out for Part 2. What else should an executive do to build their personal brand?

RESOURCE BOX

Warwick John Fahy is the international executive speech coach for senior executives, business leaders and entrepreneurs who need to influence clients, investors, shareholders and team members. His highly practical approach and deep cross cultural intelligence have made him a sought-after business presentation coach throughout the world.

Warwick is the author of the acclaimed book, The One Minute Presenter - 8 steps to successful business presentations in a short attention span world. For free executive speaking tips visit http://www.oneminutepresenter.com/blog

To arrange presentation skills training or coaching to build your executive presence visit this web site.

For a media interview call +86 1391 786 7502.

Copyright 2010 Warwick John Fahy All rights reserved.




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