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Four tips for technical experts who need to present to senior management audiences

I recently conducted a survey on how technical experts – like finance executives – can better present themselves to senior management. Here are some of the insights from the survey, the common problems faced by presenters and some solutions on making sure your next presentation to senior executives is received in a positive light.

Common problems faced by technical presenters

Technical presenters have a strong tendency to focus on the ‘how’ of the content rather than the outcome. Technical presenters tend to either over explain the technical aspects of their presentation, even though they are facing a savvy audience who have a good grasp of the technicalities. Or they get too bogged down in the numbers and miss the overarching purpose of the presentation, meeting or conference call which is often to help the senior executive to make a decision.

I would like to share four tips that you can apply to improve your presentation skills when communicating up to a senior executive audience.

Tip 1 : Understand your audience’s motivations so you know why are in this meeting

In The One Minute Presenter, a key step is Treasure your Audience. The main purpose of understanding your audience in detail is to go deeper into their motivations and hot buttons. This understanding helps the technical presenter prepare for meetings. Ask key questions like, “Why is the senior executive joining this meeting?” Is it to gain a brief overview on a topic, an update, a summary or to receive your input on a critical time-sensitive business issue which needs a decision?

Tip 2: Technical literacy quick check

When thinking about your content and how deep to go into the technicalities, think about the literacy of the senior executive on this issue. Are they familiar in depth with the issue? If they are, don’t start from the beginning when introducing the topic. Is the senior manager highly literate but not as familiar with the local differences on which you are an expert? Then skip explaining broad concepts and get into the specifics. Don’t worry if you skip too far ahead, the senior executive will ask you a question.

Tip 3: Think through your presentation’s timing
When you are preparing your content or your slide presentation, ask yourself how much time you have to deliver. If you have twenty minutes and twenty slides of packed data charts, are you allowing yourself enough time for the audience to digest them? Is there a better way to extract your message from each slide and highlight it in a clear slide? Consider using handouts when you need to pass on a record of the data to your audience. Build in some time for questions into your presentation time in case you are asked a series of questions or time is cut from your delivery time. If you have twenty minutes to present, then arrange fifteen minutes of content.

Tip 4: Produce your message for every presentation

Even if you are delivering a frequent update for a weekly management meeting, think about what your message in a nutshell is for every meeting. Press yourself to find a link between your message and the motivations and interests of the senior executives. The more relevant you can make your message to their driving issues, the more likely you are get their attention and receive positive comments. You have to speak to the issues that are important to senior management. They often look at the same topics in a different light. They are more likely to take a broader look or apply a wider scope to the topic. Remember that they are likely to have shifting priorities based on the current state of the business. Are you able to link your topics to the major issues like total revenue, profit margins, share price, market share, and others. Can you fit your topic into those issues?

Conclusion

While you are a technical expert and are valued for the insights you bring, when facing senior management you may need to adjust your content and dig out a message that is in line with the senior executives current reality.

About the Author

Warwick J Fahy

“I work with high-potential senior finance executives who need to be more confident and influential with their key stakeholders. I help the executive quickly and powerfully express their opinions into message based presentations – even when under pressure.”  Learn more about who I help here.

Warwick is the author of “The One Minute Presenter: 8 steps to successful business presentations in a short attention span world”.

Now available on Amazon.com.

Sign up to “52 Tips to more confident public speaking” newsletter at www.warwickjohnfahy.com

Toastmasters: 1001 Ideas for Speeches: Your Life Inventory

Survey resultsIf you are stuck for a speech topic, you will enjoy this presentation which sets the challenge of finding the source of 1001 ideas for speech topics.

I conducted a survey among Toastmasters before the speech and include the results below. You can also download the handout which will give you quick access to the ideas in the presentation.

Download the results from the survey here. Download the 19min presentation here in MP3 format (17.8MB). Delivered on 6 Dec 2010 in Talent Discovery Bilingual TMC in Shanghai.  I have made a special handout summarising where you can source the 1001 ideas for your speech topics here. (478kb, PDF)

Warwick John Fahy is a Distinguished Toastmaster with almost 10 years experience as a Toastmaster delivering speeches in both English and Mandarin. Warwick was awarded the Presidential Citation in 2007 for his leadership in doubling the number of clubs in China and helping China move to district status.Warwick is an executive speech coach working with senior executives in multinationals across Greater China to help them become more influential with their key stakeholders.

Other Toastmasters trainings:

What Leslie Nielsen, ‘Airplane!’ and ‘Naked Gun’ star can teach business presenters

No need to be serious

No need to be serious

One of the funniest films of the 1980s has to be ‘Airplane’ – a parody of air travel – with Leslie Nielsen playing a deadpan role with a line that he became most known for. Amidst all the chaos going on in the movie, people would frequently say:

“Surely you can’t be serious!”

Nielsen’s character would reply:

“I am serious. And don’t call me Shirley.”)

With a career spanning six decades, Nielsen is a good role model for business presenters. Here are a few things we can learn:

Be open to comedy

Nielsen played serious roles for over 30 years before he moved into comedy and parody roles, like the Naked Gun franchise. As business presenters are we open to comedy? I recommend that all presenters follow stand-up comedy as much as possible. There is nothing harder in the world that being in a dark room full of people with a microphone and having to make them laugh for 40 minutes. Watch as much stand up as you can -either live or on video. Buy a book on how to write a joke and bring humour into your business presentations whenever you can. Make sure that you are staying on the right side of good taste as a corporate presentation is not as racy as a comedy club. If you are not sure check with a friend before you deliver.

Be known for something

Nielson was best known for the above catchphrase. What is your catchphrase? What are you known for? I like the phrase “you get what you give” which acts as one of my guides in life. It prompts me to give as much value as I can as freely as I can. You might have a quotation from someone, or advice you received from a teacher. Have a handy catchphrase when you are presenting to your team – it can help them understand what drives you better and also help them catch your point.

Be in it for the long haul

In a world where Facebook keeps people busy and unproductive, the work ethic may be a thing of the past. I hope not. Nielsen worked into his 80s and appeared in over 100 films and 1,500 television programs over the span of his career, portraying over 220 characters. Whatever field you are working in make sure that you are in for the long haul. Imagine you are on a 50 year career journey. What do you want to achieve? Putting off writing that book? Why not give yourself two years and set the target of writing 20 words a day. People underestimate what can be achieved through consistent effort and so they keep postponing starting a project.

Take a leaf out of Nielsen’s book and remember to be:

  1. Open to comedy

  2. Known for something

  3. In it for the long haul

And why not take another look at Airplane or Naked Gun and refresh yourself on how funny films really don’t need computer graphics to be funny.

e-book download : A copy of  The One Minute Presenter for only Usd10 here.