Tag Archive for 'successful business presentations'

Stop wasting your time. Start rehearsing effectively

Rehearse Like an Actor: What Executive Presenters Can Learn from the world of theater

 Stages to move through to be well-prepared for every high stakes presentations.

 1. Script read through

2. Run – throughs

3. Tops and Tails

4. Cue-to-Cue

5. Dress rehearsal

 

One of the most common excuses that executives use before they deliver presentations is that they didn’t have enough time to prepare. Picture this scene. The board of directors are filling up the meeting room before the annual strategy review session. The financial director walks up to the front of the room, plays with some pieces of paper, coughs, looks down and then says he doesn’t think he is prepared for the presentation.

No doubt you have seen variations of this presentation opening. What impact does this have on his credibility? It immediately sows seeds of doubt in the minds of senior managers. Perhaps, after all, this director is not capable of higher positions.

Business presenters often spend hours preparing PowerPoint slides only to deliver a low-energy dull presentation in front of the people who will be deciding their promotion prospects later in the day. While you don’t have to become an actor to be a good presenter, you can certainly learn from the stages that each actor goes through to be totally ready.

 

 

Stage 1: Script read through

At the start of rehearsals, actors read through their scripts, first alone, and then with the other actors. Script mastery is just the first step in their performance preparation. Most business presenters struggle to complete even this stage, often unable to express coherently what their talk is all about. Every presentation must have a clear overall message with content clearly separated into distinctly different ideas. An opening that sets the context and engages the audiences by addressing their most pressing concerns. A body that divides the content into separate sections or to use a theater word “scenes”. A closing that brings all the content together into a clear outcome, reinforces the overall message and moves the audience into the next part of the meeting, often the question and answer session. An important tip to remember is that at this stage the outline does not need to be perfect. There is still opportunity to modify during the next steps. This stage is ideally done with pen and paper. It should take you no longer than 30 minutes to outline your talk.

Stage 2: Run – throughs

With an outline in hand it’s time to have a run through. This should be rehearsed until the content is memorized. Find blocks of rehearsal time. Instead of going to a restaurant at lunch, grab a sandwich and take a walk in the park. While walking around, talk through the presentation without looking at notes. Speak it out while driving into work, or book a meeting room to practice the delivery. The key here is that it should be spoken aloud as new ideas will arise while the delivery becomes smoother. Don’t use a computer or any slides at this point. The aim is to be 100% comfortable with the flow and content. Modify your outline as ideas come up. Add supporting points, rearrange sections. You should be able to stand up and deliver a speech without looking at any notes or without any supporting visuals. This stage might take a day for familiar material or up to a week for a high stakes meeting. This is the stage where you build up your confidence.

Stage 3: Tops and Tails

The two most important parts of a presentation are the opening and closing. Both parts attract the greatest audience attention and are the best opportunities to deliver a takeaway message. They are often delivered with a higher level of authority and punch. Take the opening two minutes and rehearse it as a stand-alone section. Record it and while listening to the recording, look for ways to make the delivery more impactful. Use crisper and sharper words. Make a closer connection to the audience with words they relate with. Likewise, repeat this approach with the closing. This is the final chance to convey the message and leave the audience with a positive impression. The opening and closing sections can be scripted word-for-word for very important talks, however, never read from notes. It lessens your impact. This stage should only take around 30 minutes because by this stage you are very familiar with your content and message.

Stage 4: Cue-to-Cue

The biggest stress is often caused by projectors so always plan a technology check for all your presentations. For smaller conference room presentations, go at least a couple of hours before to connect your computer to the projector, test the sound and video and ensure the mouse clicker works. For larger settings, arrive the day before and work with technicians in the venue. Spend time on the stage and walk around planning where to start, how to move on the stage and where to finish. Rehearse a couple of sections of the presentation with a microphone to hear what volume is needed to fill the room. Once you are set-up do your best not to move anything.

Stage 5: Dress rehearsal

This covers your on the day preparation. Regardless of what time the presentation is due to start, schedule a time for a dress rehearsal. Rehearse in the same room if possible using all the technology planned and microphones needed. You will speak the entire presenation aloud word-for word. This final run through boosts confidence for the live version. The second delivery of the day will be smoother and you will appear more natural.

 

CONCLUSION

90% of the executives I work with don’t know how to rehearse adequately. They waste time on inconsequential parts of the presentation while ignoring their personal impact. By going through these five stage of preparation you will feel more confident and be more relaxed to deliver a powerful presentation that influences your audience.

 

Do you or your team need help?  We work with executives on the “how tos” of more natural and influential business presenting. Feel free to contact us at any time to learn about the step-by-step approach we have taught thousands of executives around Asia. 

Better Business Presentations With The Journey Metaphor

How to define a destination for your presentation

You have clarified your intention and you have written a purpose for your presentation. Now you are ready to go plan your journey. In coaching, this is called going from Point A to Point B. Point A is where you start your presentation and Point B is the end of your presentation. When successful, Point B is the realisation of the purpose you have written above.

I think of a presentation as a journey. Imagine you are planning a vacation. Along the way you are going to stop off and enjoy the local sights, sounds and food. We are going to look more at the “stop off” points in step 3, but for now think about what kind of journey your presentation might be.

If your purpose is to inform, your journey may be very organised like a train journey. Three stops then we get off.

If your purpose is to influence, you may need to create a more beautiful destination. How will you describe the final stop to make it sound more appealing?

If your purpose is to motivate, perhaps you need to deliver the message with more energy and enthusiasm than usual. This is called “selling yourself on the idea before you sell others”. Do you really believe what you are saying?

If your purpose is to propose or differentiate, you need to make a comparison between different options. How will you compare the choices? Advantages and disadvantages, pros and cons.

If your purpose is to request or ask for a decision, have you made the proposal as clear and simple as possible?

This exercise is more to flex your imagination and stimulate your thinking for the presentation. Spend a few minutes thinking about your presentation as a journey, what ideas or metaphors comes to mind. Can you share any experiences you have had that might be useful to share with the audience?

Samples

  • I could use my experience of spending a month on the trains of Europe when I was a teenager if my presentation touches on exploring, seeking adventures, or trying out new things.
  • I could use my time travelling American flying on a cheap one-month, unlimited flight pass by connecting it to thinking big, making things happen or being creative.
  • I could use my Ironman journey as a metaphor to present a process or system, or bring out qualities like discipline, overcoming obstacles and self-leadership.
  • I could use my journey in developing Toastmasters in China as a metaphor for taking risks, overcoming apathy, self-belief, living to values and teamwork.
  • I could talk about how I overcame my struggles with shyness to become a professional speaker.

Practice It
Take the example you have written above for your purpose, and close your eyes and let your mind wander. Think about your presentation as a journey. Start at the end and let your thoughts drift back to the start of your presentation. What ideas or metaphors come to mind? What journey does your presentation need to take?

Warwick John Fahy is author of The One Minute Presenter: 8 steps to successful business presentations in a short attention span world. Read Warwick’s blog and download an e-version of The One Minute Presenter at http://www.oneminutepresenter.com/

Warwick is Asia’s leading business presentation coach working with business leaders who need to influence clients, investors, shareholders and team members. His results-driven approach and deep cross cultural understanding make him a sought after business presentation coach throughout Asia. Download a free report “10 Warning Signs Your Leaders Lack Executive Presence” at http://www.warwickjohnfahy.com/

Copyright 2012 Warwick John Fahy All rights reserved.

10 Warning Signs Your Leaders Lack Executive Presence

Future business success depends on having leaders who can drive change. If you observe any of these signs, your top team is probably under-performing and it’s time to take action.
Executive presence is the hallmark of every successful leader. The ability to think, act and communicate like a leader is grounded in polished communication skills. Executives with presence deliver higher performance. They are vital to the leadership team. People want to work with them. Through enrolling and engaging the best resources, they deliver superior results time and again. Consider successful executives such as John Chambers, CEO of CISCO since 1995. Chambers overcame childhood dyslexia and today his enthusiastic communication style, which conveys can-do optimism, has helped lead CISCO to the top of a tough, fast-changing industry and Chambers was selected in Harvard Business Review’s Top 5 most valuable CEOs in January 2010.
Executives without presence fall short as leaders. Their low-energy performances display a lack of confidence and cause audiences to tune out within minutes. They can’t think on their feet or compose clear, compelling and motivating messages. Their communication style frustrates senior managers, so their ideas are ignored and resisted. Without executive presence their credibility suffers. They are less effective in their role as they struggle to get buy-in from important stakeholders. They must work harder to make change happen. Doubt, frustration and insecurity creep in.
Look for these 10 warning signs. When leaders lack executive presence, they:

1. Are nervous and shaky in front of senior managers

People judge you when you speak. They make assumptions about your capabilities based on how effectively you express yourself.
While this may not seem fair, it’s a fact of life – even more so at the executive level. Executives who seem nervous are labeled less effective. How many times have you seen someone with superior communication skills promoted ahead of a peer who has better technical knowledge? Giving halting and uncertain answers to senior managers impacts credibility, while confident executives who rise to the occasion of a high-pressure meeting are marked as future leaders.
A recently-promoted general manager of a technology firm found it difficult to hold his own with overseas managers in management review meetings. The managers started to question his promotion. By arming him with several quick-thinking tools, we enabled the executive to become better prepared, thus increasing his confidence.

2. Speak without a clear message

Executives from technical disciplines, such as finance or engineering, often have a misconception that technical ability is more important than communicating effectively. The very skills that make technical experts successful actually prevent them from being promoted to senior management. They focus too heavily on process and small details when the situation requires something more concise. Unlike junior managers, a senior executive’s main role is to communicate a clear and compelling message.
Executives with presence understand how to tell the story behind the numbers, correctly balancing big-picture with small details. The best executives, such as Steve Jobs, communicate effectively using simple and concise language that conveys powerful and memorable messages. Jobs has honed this skill over the years and his product launches contain such gems as, “Today, Apple reinvents the phone” from the 2007 iPhone launch. This ability to express a situation in its simplest terms is often overlooked by technical executives. However, all effective executive communicators have mastered this art.

3. Put audiences to sleep

Voice makes or breaks a presentation. A monotone voice puts people to sleep and a whispering voice is a liability when attempting to persuade senior managers. Great presenters have honed their vocal variety. They are able to attract an audience’s attention and keep it with a full range that combines pace, tone, resonance, rhythm, emphasis and pause to add impact to their messages.
Many senior executives are introverted and reluctant to speak out, like a recent banking client who had a limited vocal range. After working through a range of exercises, her vocal range expanded and she began to make a better impression on conference calls and in presentations.

4. Dump data rather than connecting

Facts are interesting, but they don’t motivate anyone to change. But many executives still think data wins the day. Despite almost one hundred years of research into what motivates people, many executives still blast their audiences with data-heavy presentations. Then they are surprised by the lack of engagement and change that results. Executives with presence are able to connect and engage people on multiple levels by understanding why people are motivated to act.
A CEO of a fast-growing retailer was missing opportunities to get buy-in on strategy from his more than 500 senior managers at quarterly meetings. Using a three-step process, we helped him identify the underlying message beneath all those facts and figures and he delivered a memorable talk that stuck with the management team long after his speech. This was a great improvement from his previous approach of reading statistics from index cards.

5. Think presenting is PowerPoint

Many executives waste time making weighty slide-decks instead of the one preparation tool that’s truly effective: rehearsal.
Executives who rehearse by making and reading slides at their computer deliver dull, mundane and forgettable presentations. The best executives combine whole-brain thinking in their presentations with story-line, flow and anecdotes along with appropriate facts, figures and slides.
A general manager with a strong technical background realized he needed to break bad habits built up over decades. He stopped using slides for three months– a major leap of faith. Then he focused on his message and got comfortable speaking with just a few well designed slides that were visual and memorable. The change was dramatic and he became a role-model for other managers.

6. Appear evasive and uncertain when asked questions

Some executives tend to ramble around a topic before expressing their opinion. This propensity gets worse when faced with a very direct, aggressive questioning style designed to intimidate the executives, who are often answering in their second language. Executives who cannot handle this pressure suffer from stress, anxiety and a breakdown in confidence. Executives with presence are able to handle difficult questions and deliver sharp, concise and punchy answers to even the toughest questions.
A finance director at a leading specialty chemicals firm, despite being an expert in his function and industry, was overwhelmed when global executives fired questions at him. Using media techniques, we helped him stay calm and composed while in the spotlight.

7. Choke during important presentations

Executives are expected to step up and perform during important meetings. Unfortunately, many executives let stage-fright drag them down. They forget their message, hesitate and stutter through their presentation, and freeze while answering questions. In the eyes of their senior-level audience, they come across as unprepared, unconvincing and uncertain.
A CEO recently used one of our rehearsal techniques, which shifted him away from what could go wrong and allowed him to focus on his key purpose. This enabled him to better cope in high-pressure meetings and stay on track.

8. Blame culture and language too often

Even successful executives make excuses. Common excuses among China-based multinational executives are that cultural differences and language ability cause ineffective communication. Without doubt, culture plays an important role in communication. However, it is often overused as the cause for misunderstandings among senior managers. Executives with presence are able to weigh the cultural aspects before a presentation and allow for them without diluting their message or tone.
As China-based specialists, we frequently support executives, such as country managers, in getting out of this rut. Many of them humbly believe that their language ability or lack of overseas study is the main reason why they cannot get their message across to senior managers, but often have similar issues in their native language. We then focus on the underlying communication skill that can help the executive become more vocal and proactive.

9. Are unaware of their communication impact

When executives are unaware of their communication style, they are deaf to the world. They come across as rigid because they stick to one style for all settings. This causes friction among the leadership team and delays important decision-making. Executives need to be versatile to the subtleties of each occasion.
A CEO for a manufacturing multinational used to turn his back to the audience during important presentations while he read his slides. This lowered the executive’s credibility among senior managers. Intense feedback and video work helped the CEO become more aware and adopt more effective speaking postures.

10. Are low-key to the point of invisibility

Senior executives can underestimate the power of meetings to enhance their credentials. Executives’ days are full of meetings; regular weekly calls with line managers, monthly conference calls with senior management, and quarterly business reviews. These are often missed opportunities to showcase their potential as a high-performing executive with the capabilities to drive the business forward. Successful executives take every chance to enhance their reputation in the eyes of their peers and superiors.
A senior partner in a professional services firm needed to increase his visibility in important meetings with the global management team. His qualities were not coming across clearly during these meetings and, although a capable executive, he was unable to project his opinions with confidence. We helped him adopt a more assertive role which improved his reputation. His ideas got more air time and his recommendations were more quickly accepted.

If you have read these warning signs and thought “that sounds like an executive on my team”, then it is time to contact us. We specialize in supporting senior executives in overcoming these and many other challenges as they learn to speak with executive presence. Give us a call so we can help you find the best way forward.
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About Warwick John Fahy

I support senior executives working for multinationals in Greater China who lack the executive presence to effectively influence key stakeholders. While these executives are very smart, very knowledgeable and highly capable, a key piece missing. Their executive communication skills need polishing.

I help executives build a strong foundation in executive communication so that they are able to better think, speak and act like a leader to set and implement strategy.

Our Speak with Executive Presence Program which systematically helps executives think, speak and act like a leader, can be found here.
To see if this program is for you, call Warwick to book a complimentary Executive Presence Strategy Session on +86 21 6101 0486. The purpose of this session is to help you gain more clarity on where you want to go and challenges you are having getting there. We’ll also discuss the services I have to offer and determine if what I do can help you get you where you want to go.

Unplanned speaking made easy with the Open your Mind framework: Slideshare Presentation

You can watch and follow along with this audio training speech on “Open Your Mind: How to always be ready for any unplanned speech” at slideshare. The link is here.

While this presentation was delivered in a Toastmasters club, it is relevant for many business presenters who need to speak without much preparation time.

Please comment and let me know if there are other topics you would like to see covered.

About the Author

Warwick J Fahy

Warwick helps C-level executives, working in multinational companies based in Greater China, who struggle to get their point across and influence their key stakeholders. Warwick helps the executive project their message with confidence allowing them to express their opinions powerfully and gain respect from senior managers even when under pressure.”  Learn more about who I help here.

Warwick is the author of “The One Minute Presenter: 8 steps to successful business presentations in a short attention span world”.

Now available on Amazon.com.

Sign up to “52 Tips to more confident public speaking” newsletter at www.warwickjohnfahy.com

Speech Analysis by The One Minute Presenter on Jamie Oliver’s TED Prize wish: Teach every child about food [long post]

Jamie Oliver is a well known face as a British TV chef who conveys a down-to-earth, one-of-the-lads image. In 2010, he was awarded the TED Prize and gave a speech about fighting obesity in America. You can view the speech below.

Here is my breakdown of the speech. The things that are great about the speech are:

  • Passion persuades more than anything

  • Open with a dramatic statistic

  • Humour makes a connection, even when delivering a tough message

  • Engage with the audience through questions and taglines

  • Visual aids illustrate key points

  • Memorable use of props

  • Pause from time to time

  • Challenge with powerful statements

  • Connect with use of word pictures

  • Define clear actions

  • Close with a wish statement

The areas that could be improved include:

  • Less use of note cards

  • More controlled gestures

  • More planned movement on the stage

  • Less aggressive tone of presentation

  • Better time management

  • Watch out for slang

If you cannot see the video above, the link here to view.

Type of presentation

This was a presentation to influence through grabbing the audience by the collar and shaking them. It was direct, punchy and powerful. For this reason it may put some people off the message, but it has many powerful techniques that we can learn from.

Passion persuades more than anything

Regardless of what you previously know or think about Jamie Oliver, you can see he is passionate for his subject. The entire 21 minute presentation is full of energy. Jamie’s vocal variety conveys his message with urgency, importance to the audience and – at times – care. He bounds around the stage and combines visual aids and props to add impact to his message. Whether you agree or disagree with his message you can see someone who is passionate for healthy food, for family and for the need to create a “food revolution”.

Warwick’s coaching tip: While you need to express passion in your own way and to suit your audience and type of presentation, ask yourself how you can add more passion into your next speech. Where can you bring up the energy by expressing your own commitment to the message you are delivering.

Open with a dramatic statistic

We all know that the opening is one of the key parts of a presentation. Oliver’s first words were “in the next 18 minutes, four Americans that were alive will be dead through the food that they eat.” He allows a two second pause for the message to sink in before starting his presentation. This sets the tone for what was a challenging message and also demands the audience’s attention.

Warwick’s coaching tip: Your opening is so important to set the frame and context for your presentation that I often recommend you write if after the main content and close has been thought through. The opening should be the wrapping, around your presentation journey and key points. Using statistics, powerful statement and quotations are a good way to get the audience thinking along the same lines as your presentation message.

While being dramatic attracts attention, so too does using humour.

Humour makes a connection, even when delivering a tough message

To illustrate his point on how prevalent obesity is, Jamie gestures to two thirds of the audience and says “you are already obese”, then to the other one third he says “you lot are alright now, but don’t worry we will get you eventually.” The audience laugh and his point is clearly made.

From time to time, Jamie drops in short opportunities for the audience to laugh. For example, he plays on his nationality and the British-American relationship, by saying

England is right behind you …as usual”.

He even managed to get a laugh through sarcasm – a risky strategy – when talking about how important school food is. He firstly used numbers: 31m children, 2 meals a day 180 days a year before commenting that “ you could say that school food is important”.

He also used self depreciating humour by saying that the audience must be “waiting for my rant”. Although after an already hectic opening 9 minutes, I wonder if the audience were laughing because they felt it was already like a rant.

Warwick’s coaching tip: Humour can be difficult device to use effectively. It’s about how appropriate the humour is to the audience, how relevant it is to your message and how naturally you can deliver it. My best advice is to find your own voice while on stage, so that you feel comfortable that the audience is seeing the real you. If you are naturally humorous – and most people are – look for appropriate ways to work it in to your presentation. Always test your humour before you use it live.

While humour helps you make a connection with the audience, there are other interactive techniques you can employ.

Engage with the audience through questions and taglines

Use of questions

Jamie employs some familiar techniques to engage with the audience. For example, asking simple questions: “How many have children?” He does a good job of bringing his point home by saying that your children are the first generation who will have a shorter life span than their own parents. He then points to a person in the audience and says “your child will live a life 10 years younger than you”.

Warwick’s coaching tip: Personally I am not sure that singling out a person in the audience really adds impact to the message. In fact, it only served to embarrass the audience member as she looked down after this statement was addressed to her. While you are passionate about your subject, make allowances for people who are not quite at the same level as you. My advice is never to call someone out in a presentation, you risk alienating them and the rest of the audience might side with them.

Use of taglines

As mentioned above Jamie uses humour peppered throughout his presentation which the audience react well to for the most part. He also gets response through using clear and well delivered statements. For example, “We’ve got to start teaching our kids about food in schools. Period.” This got spontaneous applause. Jamie added a cut it out gesture when delivering the word “period” which added impact to this phrase. Well delivered and well timed.

Warwick’s coaching tip: When you are preparing your message look for ways to wrap up your message into short memorable phrases or taglines of around ten words. These are easy for you to remember and also can be practised and rehearsed so that they come out with a pop.

A memorable presentation is not only the words you say, but also the images and emotions the audience take away.

Visual aids illustrate key points

Jamie used several visuals that drove his message home in a powerful way.

Charts

A chart showing the causes of death in America showed how low homicide was on the list

compared to diet related diseases. Jamie’s point was with that all the fear generated through media that focuses on homicides was such a mis-direction when so many more people die from bad diet.

Photographs

Oliver showed a picture of Britney, a 16 year old with 6 years to live because she is eating her liver to death through a toxic food diet. This was a powerful visual that put names and faces to the statistics. You are more likely to remember Britney’s face than a statistic about obese 16 year olds. By showing the picture of a massive queen-bed sized coffin, it is a powerful and poignant way to convey the impact of the problem. It closes the gap between cause and effect.

Metaphors

Oliver used a simple triangle tying main street (industry) – home – school together. And this then provided some structure to the rest of his speech. Using such a familiar metaphor to help simplify complex relationships is a great help to the audience who might not be as familiar with a topic as the presenter. It helps to simplify the subject.

Videos

As a TV presenter he had a lot of material to delve into. Short clips were used to highlight his point. For example, a video showing children guessing (wrongly) what the vegetables were that Oliver was holding up. A powerful way to emphasis his point.

He used another video to convey a point, by following it with a startling statement, “You are killing your children, but we can stop that “

Use of props can be another effective way to get your message across.

Memorable use of props

To demonstrate how much sugar is contained in milk in American schools, a wheelbarrow full of sugar is brought on stage and Jamie scoops out the amount of sugar a child would drink in one week – from milk alone – then a month – until as he tips up the entire wheelbarrow load of sugar and pours it over the floor – he makes his statement that this is how much sugar one children consumes in five years of elementary school – just from milk. Superbly memorable device.

Sometimes it is not what you say or show, but what you don’t say.

Pause from time to time

Although on the whole this was a whirlwind of a performance with little time to reflect, Jamie does employ good techniques, like using a pause to let his point sink in. After telling that obesity costs American US150bn per year. He pauses for two seconds, and follows up with “in 10 years it’s set to double”. He also paused after delivering his opening statement as mentioned above.

Pauses are a great way to set up an important message or phrase.

Challenge with powerful statements

Controversial statements

He follows the wheelbarrow dumping with a punch line that got applause that rammed his point home, “any judge would find any find government of old guilty of child abuse. That’s my belief.” The implication is that the current government is also guilty of child abuse. This could have back fired but the audience seemed to love it.

Warwick’s coaching tip: While courting controversy can be an effective tool to employ, it is a device that should be tested and measured for the audience. Some controversy will work better with internal audiences rather than external stakeholders. Be fully committed and think through all the possible repercussions. If you still think it is worth it, or if it is a point of principle, deliver it with gusto.

Comparison statements

Jamie compared the negative impact of obesity by saying that smoking – which everyone would agree is unhealthy – costs American less than obesity. This is a good device when you can find a statement that almost all your audience agree (or disagree) with.

Connect with use of word pictures

Jamie employs a technique of word pictures which are short phrases that triggers visual images in the minds of the audiences. Examples include:

Landscape of food built around them”: to emphasis how children are trapped by poor food choices

We need to re-boot” : to indicate the need for a fresh start

Obese before she gets to primary school” : to highlight the seriousness of the problem

At the sharp knife edge of the problem”: to show how close he was to a situation

If your purpose is to persuade, inspire, or influence leave the audience with some action steps.

Define clear actions

Towards the end of his presentation, although he was running out of time, Jamie highlighted clear actions that needed to happen to turn the bad situation around. He used a checklist or shopping list approach going through all the relevant stakeholders.

These included:

  • Supermarkets – help us shop with a food ambassador in every store

  • Brands – need to put food education at the heart of their businesses

  • Fast food industry – wean us off the sugar, fat, salt with government regulation (not self regulation)

  • School – cook proper fresh food cooked on site (this got applause)

  • Children – be able to cook 10 recipes before they leave school (applause)

  • Workplace – corporate responsibility needs to get more involved in diet

While these are worthwhile objectives, I wonder whether they are too general and wide-ranging for any action to be actually taken on them. I would have preferred a more personal message for the audience to take responsibility, and this came in his closing statement.

Especially if you are delivering a tough message, look for ways to lighten the tone.

Finish on a positive note

While his tone tended to be a little preachy at times, towards the end Jamie finished on a lighter note by acknowledging all the great people and things that were already going on in America and urging this good work to be funded. And he gave a plug out to the First Lady who has made health in schools one of her pledges. This was a crowd pleaser and helps lighten the tone. “Support Ms Obama do the things she wants to do” (Michelle Obama has recently set up an organic garden in the White House).

Close with a wish statement

Jamie read out a closing statement that was also put on the screen. It summarised his message succinctly:

I wish for everyone to create a strong, sustainable movement to educate every child about food, inspire families to cook again and empower people everywhere to fight obesity.”

That concluded his presentation and was a great way to summarise his presentation’s message and also his bigger picture objective.

While this was a dynamic presentation, there were a few areas which could have been improved.

Less use of note cards

Generally I advise all speakers who are on stage to avoid holding notes in their hands. They become a distraction, they can get mixed up and also they can sometimes be used as a pointing device – none of which add to the impact of the message.

Now, in this case it needs to be said that Jamie is dyslexic and he mentions this towards the end of the presentation. I would recommend that Jamie leave the notes to one side to refer to them when needed. He really didn’t refer to the notes much during the presentation, so he knew his content well. Given his dynamic presenting style if he did need to go to a table to flick through the notes, it would give a pause for the audience to process his fast-paced message. Also, this would have avoided him smacking his notes into his hands which makes his passionate delivery verge into aggressive or authoritative areas.

More controlled gestures

As mentioned above, Jamie overused certain gestures that made him come across as aggressive. In particular the hand baton and chopping gesture.

Warwick’s coaching tip: Be aware of the message you send with your hand gestures. A common gesture is a rhythmical gesturing of the arm up and down – like a baton or a conductor. This is often because the animated speaker is conducting the music of his words while speaking. These hand baton gestures can often convey a very assertive and authoritarian meaning. President Clinton was often called on his raised forefinger hand baton, which he has modified in later life to a clasped hand baton. The hand chop which Jamie was using albeit with his notes in his hands can come across as aggressive because he wants his ideas to cut through the confusion or perhaps inertia of the current situation. Many gestures are culturally linked and go back to our earliest stages of human evelopment. Read “Peoplewatching” by Desmond Morris for more great insights.

More planned movement on the stage

Jamie’s movement on stage was generally erratic and random and he tended to look at the screen behind him more often that was needed. This meant he turned his back to the audience breaking eye contact and connection. While it is fine to refer to the screen, limit the amount of times that you physically put your back to the audience.

Less aggressive tone of presentation

While passion is a great motivator for change, preaching at people is not. From time to time, Jamie’s tone felt a lot like he was blaming the people in the audience for the problems. He put special emphasis on words like “disgrace” when mentioning the labelling practices in America. I don’t believe that this was his intention but at time it did feel like there was an “us” and “them” dynamic. I felt that Jamie was an outsider and if you make the audience feel this way you lessen your impact.

Jamie directed his speech directly in the audience. After establishing early on that almost everyone was a parent or aunt or uncle, he frequently used language that put the audience as the people responsibility for the obesity problem and for its solution. This tactic could backfire if people who were not obese or lived very healthy lives felt that it was not their problem, or if over-weight people felt badgered or berated. Oliver played a thin line between berating and being passionate.

Only very late in his presentation did he mention what was probably on people’s minds. Why should I – as an American – be listening to this British guy tell me how I should be eating and looking after my children? By raising this a lot earlier, he could have dispatched this thought and got the audience to focus on his overwhelming evidence.

Warwick’s coaching tip: If you ever feel there is some barrier between you and the audience, then get it out the way as early as possible in as light hearted way as possible. If you try to ignore the “elephant in the room”, then it will come back later and walk all over your best bone-china crockery set!

Better time management

Small point but he did seem to be running out of time and his presentation went over time.

Warwick’s coaching tip: If you are ever in doubt about your content cut it down. With audience interactions like laughter and dramatic pauses you are likely to over longer than the timing in your rehearsals. Look for the content that contributes the least to your main message and cut it out.

Watch out for slang

Given that his audience are in America and online globally, I am not sure how many would know the English slang for “one thousand” is a “grand”. This is a small point because certainly compared to his usual style of using lots of slang, Jamie did do a good job of making his language accessible for the wider audience.

Warwick’s coaching tip: When speaking to international audiences, audit your language. Take out slang or localisms. Explain jargon and acronyms.

Conclusion

Overall an excellent presentation brimming with passion, good interaction with the audience and employing good visuals, videos and props as well as well crafted taglines and powerful statements. As is often the case with passionate speakers then tend to project too much energy, are often mis-directed in their stage movement and go over time. Overall, I would give this a solid 8 out of 10.

About the Author

Warwick J Fahy

“I work with high-potential senior executives who need to be more confident and influential with their key stakeholders. I help the executive quickly and powerfully express their opinions into message based presentations – even when under pressure.”  Learn more about who I help here.

Warwick is the author of “The One Minute Presenter: 8 steps to successful business presentations in a short attention span world”.

Now available on Amazon.com.

Sign up to “52 Tips to more confident public speaking” newsletter at www.warwickjohnfahy.com

Product Launch like an Executive – Memorable product launches Part 3

preparing-rehearsal-video-camera-and-man1In part three of this three part look at product launches, we will build on “Less is More” as featured in Part 1 here and Taglines in Part 2.

Rehearse, rehearse, rehearse

One of the most overlooked part of a presentation preparation is the rehearsal. Most presenters think making a slide deck is enough. Or silently clicking through slides. While others may deliver it out aloud while alone in the office. Any rehearsal is good rehearsal, but the best type is putting yourself in the actual same situation that you will face on the day.

Jobs is a role model as he conducts live on-stage rehearsals to ensure every aspect is thought through from start until finish. He is known for putting in hours at a time in the days leading up to the big day. This has helped create a culture of presentation prowess in Apple that showed in the launches that were given by Job’s colleagues in his absence due to surgery. Are you a role-model for presenting in your company?

Allocate one whole day before your next big presentation and spend the day rehearsing in a live environment with your slides, projector, and clicker ideally on the actually stage that you will deliver the product launch. If there is a question and answer section in your presentation, rehearse that too by inviting your team members to fire questions at you from the floor. Time spent in live rehearsal will show when you deliver with style on the day.
Make sure you don’t sell your next product short by cutting corners on the big presentation launch. Investing time to deliver a visually stimulating, tagline-rich message will allow all your stakeholders to walk away with an easy-to-remember message. A good presentation can then be passed onto your sales team to use in front of key accounts and helps your marketing team push a consistent powerful message through your usual marketing channels. An added benefit will be that your high standards of presentation preparation will trickle down to your team members.

RESOURCE BOX

Warwick John Fahy is the international executive speech coach for senior executives, business leaders and entrepreneurs who need to influence clients, investors, shareholders and team members. His highly practical approach and deep cross cultural intelligence have made him a sought-after business presentation coach throughout the world.

Warwick is the author of the acclaimed book, The One Minute Presenter – 8 steps to successful business presentations in a short attention span world. For free executive speaking tips visit http://www.oneminutepresenter.com/blog

To arrange presentation skills training or coaching to build your executive presence visit this web site.

For a media interview call +86 1391 786 7502.

Copyright 2010 Warwick John Fahy All rights reserved.

Product Launch like an Executive – Memorable product launches with taglines Part 2

preparing-tagline-fingerprint-idIn part two of this three part look at product launches, we will build on “Less is More” as featured in Part 1 here.

Tagline with word pictures

While pictures help to make a presentation more memorable, having a tagline can push recall even higher. A tagline is a one line description which sums up your key message. For example, the MacBook Air was described as “the world’s thinnest notebook”. You may not remember all the technical specifications but you if you remember the tagline, you understand why the product is special. And let’s face it, if you are really interested in the tech spec, visit the product’s web site.

Every product and service can use this approach. When 37signals launched their project management online software, Basecamp, their tagline was “the better way to get projects done.” Taglines are simple and easy to pass on to your clients, sales team and media.

While a good headline tagline will help your audience remembers your product uniqueness, you can add word pictures to other parts of your content. This turns your presentation into a more visual one. At the iPod launch, Jobs described it as ‘the size of a deck of cards.” This was accompanied by a picture of a deck of cards. This word-picture is much more memorable than giving the dimensions of the product as many technical presentations tend to do. Look for ways to highly key features and benefits with word pictures and taglines.

RESOURCE BOX

Warwick John Fahy is the international executive speech coach for senior executives, business leaders and entrepreneurs who need to influence clients, investors, shareholders and team members. His highly practical approach and deep cross cultural intelligence have made him a sought-after business presentation coach throughout the world.

Warwick is the author of the acclaimed book, The One Minute Presenter – 8 steps to successful business presentations in a short attention span world. For free executive speaking tips visit http://www.oneminutepresenter.com/blog

To arrange presentation skills training or coaching to build your executive presence visit this web site.

For a media interview call +86 1391 786 7502.

Copyright 2010 Warwick John Fahy All rights reserved.

Product Launch like an Executive – Memorable product launches Part 1

structure-core-application2New product launches can cost your company millions of dollars from concept to launch. While many companies use rigorous product development processes they often skimp on the most public aspect – the product launch presentation. As product life cycles shorten, tangible differences with competitor narrow and margins become wafer-thin, an impactful presentation pitch can make the difference in cutting through the noise to attract and engage with clients, shareholders and media.

We can all learn from the master of product launches over several decades – Mr Steve Jobs. As the face of Apple, Jobs has launched products since 1984 using a high stakes, high pressure keynote address to large audiences of stakeholders and media. Three key lessons we can learn from Jobs are less is more, tagline with word pictures and rehearse rehearse rehearse.

Less is More

A Jobs presentation is intended to inform, educate and entertain. While most presentations focus on the first two objectives, only by being entertaining can you keep the attention of your audience fully during a 30 or 40 minute presentation. One way Jobs achieves this is with a very visual approach. He once said “simplicity is the ultimate sophistication.” In his presentations, he mainly uses pictures with key slogans. Think of many presentations you have sat through recently. Chances are they were very data and text heavy. In Brain Rules, Mr John Medina reported how new studies have shown that text only information have a very low recall (10%) while adding visuals can push retention up to 65%. We have all heard the expression, ‘a picture is worth a thousand words’ and now it’s been proved through these memory tests. Slides with thirty or forty words on it are not memorable. Let’s face it, you didn’t need a brain study to know this, did you? Take a look through your slide deck and see how many pictures you are using to express your message. Visit Slideshare.net to see a collection of visual presentations.

What else should a good product launch presentation have? Leave your comments and stay tuned for Part 2 shortly.

Warwick John Fahy is the international executive speech coach for senior executives, business leaders and entrepreneurs who need to influence clients, investors, shareholders and team members. His highly practical approach and deep cross cultural intelligence have made him a sought-after business presentation coach throughout the world.

Warwick is the author of the acclaimed book, The One Minute Presenter – 8 steps to successful business presentations in a short attention span world. For free executive speaking tips visit http://www.oneminutepresenter.com/blog

To arrange presentation skills training or coaching to build your executive presence visit this web site.

For a media interview call +86 1391 786 7502.

Copyright 2010 Warwick John Fahy All rights reserved.

Visual Presentation Tool showcases the World’s Best Presentation Competition

One tool I featured in The One Minute Presenter is a slideshow tool that encourages visual presentations. As the highest recall presentations combine mainly visual images with concise content (or taglines), this is a great tool for all business presenters.  Visit their site for inspiration on the presentations that have been uploaded under a wide range of topics.

One place to start is “Healthcare Napkins” by Dan Roam, author of “The Back of the Napkin (Expanded Edition): Solving Problems and Selling Ideas with Pictures” , which recently won the best presentation on slideshare. Have a look at the presentation here.

See Dan’s book on Amazon here: The Back of the Napkin (Expanded Edition): Solving Problems and Selling Ideas with Pictures

What would you like to know about business presentations?

We will launch The One Minute Presenter blog on 14 February 2009.  What do you want to know about business presentations?

What challenges do you have presenting in a short attention span world? Let The One Minute Presenter know and we will give you The One Minute Presenter’s own unique advice on successful business presentations.